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Integrations

Order & Fulfillment Center

3 min read
September 2, 2026
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Operations Team

Introduction

Complete store authorization and data connection first, then centrally process orders, calculate shipping costs and track shipments. Manage your entire fulfillment workflow within a single dashboard.

Step 1: Connect your Shopify store

  1. Navigate to MAIN MENU > Store on the left‑hand sidebar to open the Shop Management page.
  2. An empty‑state prompt will appear on the page: "No shop records found. Click 'Manual Add Shop' or 'Authorize Shop' to create your first shop".
  3. Click the Authorize Shop button in the upper‑right corner of the page (or select Manual Add Shop).
  4. Enter your store information as prompted and finish the Shopify authorization and connection process.
  5. Once connected successfully, your store will be displayed in the list. You can filter and search stores by Shop Name (Fuzzy Match), Platform Type and Auth Status.

Step 2: View the Data Dashboard 

  1. Navigate to MAIN MENU > Dashboard on the left‑hand sidebar to open the System Dashboard page.
  2. Four core data cards are displayed at the top of the page: Today's Orders, Today's Sales, Pending Orders, Total Customers.
  3. Scroll down to view the chart sections for Sales Trend (Last 7 Days) and Order Status Distribution.
  4. On your first visit, the chart area will show the prompt: "No sales data available. Please bind your store first to sync sales data". You may click Contact Service to get assistance from customer support.
  5. The Recent Orders section at the bottom of the page displays the list of your latest orders.

Step 3: Sync and Manage Orders 

  1. Navigate to MAIN MENU > Orders on the left‑hand sidebar to open the Order Management page.
  2. If you have not connected any store, a yellow notification bar will appear at the top of the page: "You don't have any connected stores yet. Connect your Shopify store to start syncing orders".
  3. After connecting your store, click the Sync Order button in the upper‑right corner of the page to import order data from your connected stores.
  4. Use the search bar to filter and search orders by System Order No (Fuzzy Match), Platform Order No (Fuzzy Match), Platform Type and Sync Status.
  5. View details, status and action options within the order list.

Step 4: Calculate Shipping Costs and Track Shipments

  1. Navigate to SHIPPING > ShippingCost Cal. on the left‑hand sidebar to open the Logistics Tools page.
  2. The Freight Calculation tab is displayed by default.
  3. Select the destination country from the Destination Country dropdown, and enter the package weight in the Package Weight (g) input box.
  4. Click the Calculate button to obtain the shipping‑cost results.
  5. Click the Shipping Tracking tab to switch to the shipment‑tracking page and check your parcel delivery trail.

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