Introduction

With the continuous growth of global cross-border seller cooperation scale, Globe Fulfillment officially releases two brand-new service systems in July 2026: multi-level membership benefit mechanism for all individual and small-team merchants, and one-stop customized supply chain managed service for large brands and volume sellers. In the past operation process, many long-term cooperative sellers put forward demands including preferential logistics prices, priority warehouse scheduling, exclusive customer service and personalized supply chain planning. To respond to market demands and improve long-term service stickiness, the brand has sorted out service rights and interests according to order volume, inventory scale and cooperation cycle, and opened exclusive customized solutions for brand sellers with multi-channel layout.

This news details the membership level division and corresponding exclusive privileges, access conditions for brand customized managed service, dedicated team configuration and supporting after-sales guarantee policies, helping merchants choose matching supply chain cooperation modes according to their own business scale.

Tiered Membership System Details For General Sellers

The membership system is divided into Standard, Advanced and Premium three grades, automatically upgraded based on monthly order volume and account cumulative consumption, no manual application required.

Standard Member

Default identity for newly registered users, enjoy basic order fulfillment, multi-store platform docking, ordinary warehouse storage service and 14-day official free trial authority, applicable to novice sellers with less than 50 monthly orders.

Advanced Member

Reach the monthly order threshold to automatically upgrade, core benefits include:

  1. Fixed discount on standard logistics and warehousing unit price;
  2. Priority order picking and outbound during big promotion peaks to avoid shipment delay;
  3. 1-on-1 dedicated online customer service with faster ticket response speed;
  4. Free monthly basic inventory and operation data report.

Premium Member

For high-volume stable sellers with large inventory stock, the highest level of general membership:

  1. Negotiable personalized pricing for long-term cooperation;
  2. Independent temporary storage area allocation in overseas warehouses;
  3. Zero fee for abnormal order review and address verification;
  4. Free brand packaging labeling and simple product secondary processing service within quota every month.

Membership level is calculated on a monthly rolling basis, and benefits take effect synchronously after system automatic identification, with no additional activation procedures needed.

Brand Customized Supply Chain Managed Service

Aiming at group companies, cross-border DTC brands and sellers with multiple sub-brands, Globe Fulfillment launches exclusive full-process managed service package, covering the whole link from domestic goods receiving, international transshipment, overseas warehousing, order delivery to return inventory liquidation.

Core customized support items

  1. Assign exclusive project manager + supply chain planner + warehouse operation liaison to form a fixed service group;
  2. Formulate targeted inventory distribution plan according to the seller’s multi-platform sales forecast, reasonably allocate stock in US, UK, Germany, Malaysia and other warehouses;
  3. Support temporary warehouse space reservation, peak season manpower reserve and emergency order handling mechanism;
  4. Open API deep docking to connect with the brand’s internal ERP, realize full data interconnection and automatic document generation;
  5. Provide regular quarterly supply chain optimization diagnosis report, put forward suggestions on cost reduction and efficiency improvement for logistics channels and inventory turnover.

This customized service supports flexible signing cycles of monthly, quarterly and annual contracts, and can adjust service contents in real time according to the brand’s business expansion situation.

Additional Limited-Time Launch Activities

During the first 60 days of the new policy launch:

  1. All existing cooperative users will be automatically upgraded one level for free, and enjoy corresponding member privileges without meeting volume standards;
  2. Sellers who sign the customized managed service within the activity period can waive the initial service access fee and get a one-time warehouse inbound subsidy.

User Early Experience Feedback

A long-term Advanced member seller commented: “The priority outbound service during flash sales greatly reduces the risk of store penalty for delayed delivery, and the monthly data report saves us much time on sorting operation records.” A medium-sized DTC brand that signed the customized service said the dedicated team helps arrange cross-warehouse inventory transfer in advance for holiday promotions, effectively avoiding stockout and overstock at the same time.

Core News Summary

  1. The new tiered membership system brings differentiated cost discounts and service priority to sellers of different operation scales.
  2. Brand customized managed service provides one-to-one tailored supply chain solutions for large cross-border merchants.
  3. A two-month preferential opening policy is available for old users and new contracted brands to lower the threshold of experiencing upgraded services.
  4. Globe Fulfillment will continue to iterate service systems to match the development needs of sellers at all stages from startup to brand maturity.